The Internet of Things is exploding, but how are all those things going to work together? Who is in charge of interoperability? And, who do you call when something goes wrong? The entire service and support paradigm changes when products become smart and connected.
In the consumer sector, Gartner is predicting a typical family home in a mature, affluent market could have more than 500 smart devices by 2022.
From media and entertainment, to appliances, to transportation, to security and environmental controls, and healthcare and fitness equipment, the IoT is poised to change everything.
In the 2015 State of the Smart Home Report by iControl Networks, 50% of consumers say they plan to buy at least one smart product in the next year. However, one of the main takeaways from the report is that simplicity and ease-of-use trump technological innovation.
Today’s consumers want devices that solve real, everyday problems. Sixty…
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